Legal
Terms & Conditions
Last updated: June 2026 · MooMeetup Limited, Hong Kong
1. Introduction & Acceptance of Terms
Welcome to MooMeetup. By accessing or using our website (moomeetup.com) or any of our services — including MooCredits and MooMingle — through any form of digital device, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, you must not access or use our services.
2. Nature and Purpose
MooMeetup is a curated community platform for wellness-minded professionals. Our services facilitate event attendance, community discovery, and social connection. MooMeetup:
- Does not provide vetting, background checks, or recommendations of any user;
- Does not guarantee interaction, compatibility, safety, or outcomes;
- Functions as a technological intermediary between community members.
All interactions initiated through MooMeetup occur solely at users' own discretion and risk.
3. Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years of age;
- All information you provide is accurate, current, and not misleading;
- You will comply with all applicable laws and regulations.
MooMeetup reserves the right to suspend or terminate access without notice for any violation of these Terms.
4. User Conduct & Prohibited Uses
You agree not to:
- Harass, stalk, threaten, deceive, impersonate, or exploit other users;
- Use our services for unlawful, commercial, or solicitation purposes;
- Share false, offensive, or defamatory content;
- Attempt to circumvent platform security or misuse user data;
- Upload or distribute any content that infringes the intellectual property rights of any third party without the express authorisation of the rights holder;
- Collect, harvest, or store personal data of other users without their explicit consent;
- Post content containing viruses, malware, or any code designed to disrupt or damage our services or users' devices;
- Use automated tools, bots, or scripts to access or interact with our services;
- Reproduce, redistribute, or commercially exploit any content generated on or through MooMeetup without prior written consent.
Violation may result in immediate removal and exclusion from future MooMeetup events and services.
5. Assumption of Risk
You acknowledge and agree that:
- Meetings and communications with other users occur outside the control of MooMeetup, its organizers, partners, sponsors, or affiliates;
- You are solely responsible for your interactions, communications, decisions, and in-person meetings with other community members;
- You assume all risks, including personal safety, emotional harm, reputational harm, and financial loss, arising from platform-related interactions.
MooMeetup does not supervise, monitor, or control user behaviour or offline meetings.
6. Intellectual Property
All content on MooMeetup, including text, graphics, logos, and software, is the property of MooMeetup Limited or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.
7. Disclaimer of Warranties & Limitation of Liability
To the fullest extent permitted by law, MooMeetup, its organizers, partners, sponsors, and their respective officers and volunteers:
- Disclaim all liability for user conduct, communications, meetings, or outcomes;
- Are not responsible for any direct, indirect, incidental, consequential, or special loss or damage — including personal injury, emotional distress, reputational harm, loss of or damage to personal property, or economic loss — arising from use of our services;
- Make no representations or warranties regarding user identity, intentions, or behaviour.
All use of MooMeetup is strictly “as is” and “as available”.
8. Release & Indemnification
You expressly agree to:
- Release and forever discharge MooMeetup Limited and its organizers from any and all claims arising from use of our services;
- Indemnify and hold harmless MooMeetup Limited against claims, losses, damages, liabilities, costs, or expenses (including legal fees) resulting from your conduct or breach of these Terms.
9. No Endorsement or Affiliation
Participation in MooMeetup does not imply endorsement, approval, or sponsorship of any user or third party, and does not create any partnership, agency, fiduciary, or employment relationship between users and MooMeetup Limited.
10. Modification & Termination
We reserve the right to modify or discontinue any of our services at any time without notice, and to update these Terms at any time. Continued use of our services following any changes constitutes your acceptance of the revised Terms.
11. Governing Law & Jurisdiction
These Terms, and any dispute or claim arising out of or in connection with them or the use of our services, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
You irrevocably submit to the exclusive jurisdiction of the courts of Hong Kong to settle any dispute or claim arising out of or in connection with these Terms. You waive any objection to proceedings in such courts on the grounds of venue or forum non conveniens.
12. Entire Agreement
These Terms constitute the entire agreement between you and MooMeetup Limited concerning your use of our services, superseding all prior communications or understandings.
MooCredits Program
MooCredits Terms & Conditions
MooCredits is a digital credits and rewards program operated by MooMeetup Limited. Members can top-up, earn, and redeem credits at MooMeetup events and participating partners.
- 1
Eligibility
Available to verified MooMeetup members aged 18 or above. Accounts are personal, non-transferable, and subject to approval. - 2
Activation and Top-Up
Your MooCredit account becomes active only after your initial top-up. Top-ups are non-refundable. - 3
Refunds & Cancellations
Credits are non-refundable once redeemed. If an event is cancelled, credits will be reissued to your account. - 4
Partners & Liability
Partner vendors operate independently. MooMeetup is not responsible for product quality or partner service issues. - 5
Data & Privacy
Your personal data is used solely for managing your MooCredits account and MooMeetup activities.
MooMingle
MooMingle Terms & Conditions
MooMingle is a social facilitation platform operated under MooMeetup, intended solely to allow members to indicate interest in meeting others for social, personal, romantic, or professional networking purposes. MooMingle does not provide matchmaking, vetting, background checks, or recommendations, and does not guarantee interaction, compatibility, safety, or outcomes.
- 1
Eligibility
- 1.1 You must be at least 25 years of age to use MooMingle.
- 1.2 By using the platform, you represent that all information provided is accurate and truthful.
- 1.3 MooMeetup reserves the right to suspend or remove any user at its sole discretion to preserve community integrity.
- 2
Nature of Service
MooMingle is a compatibility-based introduction platform designed to facilitate social and relationship-oriented connections within the MooMeetup ecosystem. MooMingle does not guarantee matches, compatibility, romantic outcomes, or continued engagement between users. All interactions occur solely at users' own discretion and risk. - 3
Account & Access
Access may be granted through:
- Event-based activation
- MooCredits membership
- Paid subscription tiers
Feature availability may vary by tier.
- 4
User Conduct & Assumption of Risk
By using MooMingle, you acknowledge that:
- 4.1 Meetings and communications with other users occur outside the control of MooMeetup and its organizers.
- 4.2 You are solely responsible for your interactions, decisions, and in-person meetings with other members.
- 4.3 You are expected to behave respectfully and appropriately throughout your usage of MooMingle.
- 4.4 You assume all risks, including personal safety, emotional harm, and financial loss, arising from platform-related interactions.
- 5
Refunds & Cancellations
Subscription tiers are charged on a one-time payment per month. We do not collect payment information and will not charge you automatically. Subscriptions are non-refundable once paid. - 6
Payments, Subscriptions & Automatic Deduction (MooCredits)
- 6.1 Certain MooMingle Premium features may be offered as recurring subscription plans.
- 6.2 MooCredits members who meet a minimum top-up amount of 1,500 HKD are eligible to access MooMingle for free. Members may enrol in a Premium tier and opt into automatic recurring billing via MooCredits. The applicable subscription fee will be automatically deducted from the member's MooCredits balance on a recurring basis until the member cancels their subscription.
- 6.3 Members may opt out at any time by emailing support@moomeetup.com. Cancellation will take effect at the end of the current billing cycle.
- 6.4 Members are responsible for maintaining sufficient MooCredits balance. Insufficient balance may result in suspension of Premium features.
- 6.5 MooMeetup reserves the right to modify subscription pricing or features with reasonable notice.
- 7
Privacy & Data Use
- 7.1 MooMingle collects personal preference data solely for compatibility matching within the MooMeetup ecosystem.
- 7.2 We do not sell personal data to third parties.
- 7.3 Users consent to the use of anonymised and aggregated data for service improvement and algorithm refinement.
Contact Us
For any questions or concerns regarding these terms, please contact us at support@moomeetup.com.
MooMeetup Limited · Hong Kong